Materials, products and equipment

Each category page says the same four things: what we actually buy within it, the standard or grade it is bought against, the certificates the destination usually requires, and how it is packed and loaded. Those four are what turn a shopping list into a quotation.

If your product is not here, that is not a refusal. Most of our lanes began with a product we had never traded, because what transfers between products is the method rather than the catalogue. What has to be rebuilt each time is the producer shortlist, and we say honestly how long that takes.

• Bought against a written specification and a named standard, never against a photograph or a category name.
• Producer checked against the register of the importing country before a price is quoted, not after an order is placed.
• Priced landed, with freight, insurance, port charges, duty and certification included and the rate validity stated.
• Inspected and photographed before the container is sealed, where the value justifies it.
• Delivered under one contract with us, in one currency, with one counterparty to hold responsible.